SOS Overhaul

Secretary of State Jocelyn Benson says her tour of every branch office in her first 100 days in office was “heartbreaking”…

Benson is proposing several changes including revamping the department’s website, allowing multi-year license plate renewals, updating self-service kiosks and overhauling the offices. She said there were things she learned that were devastating during her tour. Benson also said her pledge to cut the time people spend in a branch office to 30-minutes might take several years.